Duh! They Have a Phone Number

Monday, March 27th, 2017

How did I not think of that before? I’ll just give Microsoft Support a call!

Martin: Ok, we are trying to call Microsoft Support

MS Support: Welcome to Microsoft Support, for support in Hebrew please press ‘1’ for support in English press…

Martin: (presses 1)

MS Support: Welcome to Microsoft. If you have (unidentified) press 9 now or wait in line for additional options.

Martin: The call on Skype is very choppy

MS Support: If you are a home user, please press ‘1’, if you are a business costumer please press ‘2’, if you are a Microsoft partner, please press ‘3’. Please press ‘*’ to return to this menu.

Martin: Are we a home costumer? (presses 1)

MS Support: Please choose one of the following options: If you are trying or can’t start your Microsoft application, press ‘1’. If you need help with forgotten passwords for your Microsoft account or Windows Live services such as outlook.com, one drive and Skype, press ‘2’. For support for all Microsoft products press ‘3’.  For support for Microsoft subscriptions, Payments or account management press ‘4’. If you wish to purchase a Microsoft product, or for pre-purchase questions, press ‘5’.

Martin: Four? (presses 4)

MS Support: Please choose one of the following options: for subscriptions or canceling an account press ‘1’, for subscriptions, applications or questions about payments press ‘2’.  Press ‘*’ to return to the menu, press ‘0’ to return to previous menu.

Martin: (presses 2)

MS Support: Please choose one of the following options: if you are trying or can’t start your Microsoft program press ‘1’, if you need help with forgotten passwords for your Microsoft account or Windows Live services such as outlook.com, one drive and Skype, press ‘2’, for support for all Microsoft produ…

Martin: (presses 2)

MS Support:  If you had problems while trying to access your Microsoft account or for a forgotten password, please press ‘1’. For help with …

Martin: (presses 1)

MS Support:  Because your security is important to us, support for forgotten passwords or problems while trying to access your account are given using a secured web page. Please go to account.live.com/password/reset. I repeat – account.live.com/password/reset, thank you. Press ‘*’ to return to the menu.

Martin: Well, this has been the world fastest support call (hangs). And in case anyone missed that, Tzahi was laughing in the background while hearing this.

As if I did not see that one coming at this point.

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