{"id":22,"date":"2017-03-22T18:39:01","date_gmt":"2017-03-22T15:39:01","guid":{"rendered":"http:\/\/mshelpme.com\/?p=22"},"modified":"2017-04-02T04:19:23","modified_gmt":"2017-04-02T01:19:23","slug":"account-live-com","status":"publish","type":"post","link":"https:\/\/mshelpme.com\/index.php\/2017\/03\/22\/account-live-com\/","title":{"rendered":"account.live.com"},"content":{"rendered":"<p>Thankfully, Notepad++ is not tied to an online account system, so I can still get through the meeting with only slight inconvenience. At this point I do realize I need to do something to &#8220;fix the problems with my account&#8221;.<\/p>\n<p>Being a nice user, I do as I&#8217;m told and log in to https:\/\/account.live.com with my account.<\/p>\n<p>I am greeted by the &#8220;Account Temporarily Suspended&#8221; message posted below. Not going to repost it, only what follows after you click continue in that window.<\/p>\n<p><a href=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-1.png\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-23\" src=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-1.png\" alt=\"\" width=\"641\" height=\"670\" srcset=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-1.png 641w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-1-287x300.png 287w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/a><\/p>\n<p>First thing that happens is that you are redirected to a support entry on temporarily suspended accounts. According to the instructions you need to create a temporary account to file a support ticket and customer support will get back to you within 24 hours.<\/p>\n<p>There&#8217;s only one slight temporary problem with creating temporary acccounts:<\/p>\n<p><a href=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-2.png\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-24\" src=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-2.png\" alt=\"\" width=\"845\" height=\"267\" srcset=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-2.png 845w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-2-300x95.png 300w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-2-768x243.png 768w\" sizes=\"(max-width: 845px) 100vw, 845px\" \/><\/a><\/p>\n<p>Well, there&#8217;s obviously something wrong with the temporary account system, but maybe if I click the &#8220;Contact Support&#8221; link it will take me to the proper place I need to go to setup a support account so I can have my issue resolved.<\/p>\n<p><a href=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-3.png\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-25\" src=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-3.png\" alt=\"\" width=\"1008\" height=\"1316\" srcset=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-3.png 1008w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-3-230x300.png 230w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-3-768x1003.png 768w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/03\/account-live-3-784x1024.png 784w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/><\/a><\/p>\n<p>&#8230;or not. You can happily submit your ticket with your suspended account even though it clearly states in the instructions you should use a different account.<\/p>\n<p>Well, since the temporary account system doesn&#8217;t seem to work, I decide to file the ticket using my suspended account any way. I get a nice confirmation number for my ticket &#8211; sadly this screen is not documented since at this point I was still naive enough to believe the issue will be resolved with that single support ticket.<\/p>\n<p>If anyone cares, the ticket number is 1379299794.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thankfully, Notepad++ is not tied to an online account system, so I can still get through the meeting with only slight inconvenience. At this point I do realize I need to do something to &#8220;fix the problems with my account&#8221;. Being a nice user, I do as I&#8217;m told and log in to https:\/\/account.live.com with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/22"}],"collection":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":2,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/22\/revisions"}],"predecessor-version":[{"id":189,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/22\/revisions\/189"}],"wp:attachment":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/categories?post=22"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/tags?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}