{"id":253,"date":"2017-04-05T16:00:26","date_gmt":"2017-04-05T13:00:26","guid":{"rendered":"http:\/\/mshelpme.com\/?p=253"},"modified":"2017-04-07T01:21:37","modified_gmt":"2017-04-06T22:21:37","slug":"an-issue-a-fix","status":"publish","type":"post","link":"https:\/\/mshelpme.com\/index.php\/2017\/04\/05\/an-issue-a-fix\/","title":{"rendered":"Fixing ticket response form for Microsoft"},"content":{"rendered":"<p style=\"text-align: left;\">In case you&#8217;ve missed that, those of us who don&#8217;t have their account suspended and can actually access the support cannot reply to support tickets because the form is truncated above the submit button. This replicates on Windows 7\/10 on all major browsers (yes, IE11 and Edge included!)<br \/>\n<img decoding=\"async\" class=\"aligncenter size-full wp-image-254\" src=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/where-is-the-submit-button.png\" alt=\"\" width=\"971\" height=\"745\" srcset=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/where-is-the-submit-button.png 971w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/where-is-the-submit-button-300x230.png 300w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/where-is-the-submit-button-768x589.png 768w\" sizes=\"(max-width: 971px) 100vw, 971px\" \/><br \/>\nIf you ever find yourself in need to reply to a support ticket (and have it ignored), Tzahi made a short video demonstrating how to fix the issue on IE11 (although it should be applicable to any browser, it&#8217;s just a rendering bug)<\/p>\n<p style=\"text-align: center;\"><iframe src=\"https:\/\/www.youtube.com\/embed\/_fVQ0gG-58w\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In case you&#8217;ve missed that, those of us who don&#8217;t have their account suspended and can actually access the support cannot reply to support tickets because the form is truncated above the submit button. This replicates on Windows 7\/10 on all major browsers (yes, IE11 and Edge included!) If you ever find yourself in need [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/253"}],"collection":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/comments?post=253"}],"version-history":[{"count":5,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/253\/revisions"}],"predecessor-version":[{"id":286,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/253\/revisions\/286"}],"wp:attachment":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/media?parent=253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/categories?post=253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/tags?post=253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}