{"id":292,"date":"2017-04-07T19:57:51","date_gmt":"2017-04-07T16:57:51","guid":{"rendered":"http:\/\/mshelpme.com\/?p=292"},"modified":"2017-04-09T21:59:02","modified_gmt":"2017-04-09T18:59:02","slug":"global-escalation-team-is-real","status":"publish","type":"post","link":"https:\/\/mshelpme.com\/index.php\/2017\/04\/07\/global-escalation-team-is-real\/","title":{"rendered":"Global Escalation Team is Real"},"content":{"rendered":"<p>It only took 3 weeks, but I managed to talk to someone at Microsoft who actually has access to their support ticket system.<\/p>\n<p>Not only that, but we also verified I can in fact receive emails from Microsoft support and that the previous problems were not caused by delivery failures on my end. (shocking, isn&#8217;t it?)<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-293\" src=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/escalation1.png\" alt=\"\" width=\"969\" height=\"485\" srcset=\"https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/escalation1.png 969w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/escalation1-300x150.png 300w, https:\/\/mshelpme.com\/wp-content\/uploads\/2017\/04\/escalation1-768x384.png 768w\" sizes=\"(max-width: 969px) 100vw, 969px\" \/><\/p>\n<p>Let&#8217;s hope this saga is nearing an end.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It only took 3 weeks, but I managed to talk to someone at Microsoft who actually has access to their support ticket system. Not only that, but we also verified I can in fact receive emails from Microsoft support and that the previous problems were not caused by delivery failures on my end. (shocking, isn&#8217;t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/292"}],"collection":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/comments?post=292"}],"version-history":[{"count":1,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/292\/revisions"}],"predecessor-version":[{"id":294,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/posts\/292\/revisions\/294"}],"wp:attachment":[{"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/media?parent=292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/categories?post=292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mshelpme.com\/index.php\/wp-json\/wp\/v2\/tags?post=292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}