Global Escalation Team is Real

Friday, April 7th, 2017

It only took 3 weeks, but I managed to talk to someone at Microsoft who actually has access to their support ticket system.

Not only that, but we also verified I can in fact receive emails from Microsoft support and that the previous problems were not caused by delivery failures on my end. (shocking, isn’t it?)

Let’s hope this saga is nearing an end.

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